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Posted

This domain received error message.... others seem fine.

advice?

 

Could not issue an SSL/TLS certificate for professionalpetart.com
Details

Could not issue a Let's Encrypt SSL/TLS certificate for professionalpetart.com. Authorization for the domain failed.

Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/1970324427/437921557187.

Details:

Type: urn:ietf:params:acme:error:connection

Status: 400

Detail: 65.19.141.77: Fetching http://professionalpetart.com/.well-known/acme-challenge/4GPjd35cBRlnaCdGDH4zJH9HizgV1Al4mhjss4Dn_60: Error getting validation data
Posted

There are a few tips here (https://wiki.helionet.org/common-errors/ssl-certificate) that usually resolve SSL/TLS issues, but after trying these if the problem still persists please let us know.

Posted

The domain professionalpetart.com doesn't work because it points to an IP that hasn't been used in months. If the domain doesn't work, it cannot get an SSL certificate either.

You need to update the DNS entries for that domain to point to the IP addresses shown in Plesk.

  • Thanks 1

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