[Solved] Suspended:fancharl

[fancharl]

Dear Heliohost Support Team, my account fancharl got suspended. 

Main domain is: allgaeuwetter.heliohost.org

Server: Johnny

At the moment I got absolutely no clue what was the cause as i did no changes to the website. In the past my site (weather statistic site) was usually in the lower half of the load charts when i checked it.

Please unsuspend my account and give me some hints what caused the high load.

[OnEnemy]

High server load. 10060.10 CPU.

 I have unsuspended your account, please fix the issue quickly since without making changes on your side, another suspension is likely to happen.

Please keep an eye on your account load here: https://heliohost.org/dashboard/load/ and if at any point you become concerned about your account server usage load getting you suspended, you can add "deny from all" to the bottom of your .htaccess file to take the site offline. Once that's been done, the site should stop generating load practically instantly.

[wolstech]

This turned out to be a new one for us. The load was due to excessive SFTP usage...try reducing the number of concurrent connections in your client, and be sure to disconnect when you're finished.

[fancharl]

Thanks for unsuspending.

Sadly I'm here again, the account got suspended until i got home from work and could fix the problem with the FTP connections. That was very likely caused by my local server uploading data in very short intervalls. I deactivated this feature now so that it should not happen again.

Could you please unsuspend me once more.

[Unknown025]

Your account does not appear to be suspended at this time. Are you able to login at https://heliohost.org/login?