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Posted

Hello! Please could you also confirm which domain you want the records set up for please? You can have a look at our Wiki guide here for more information on how to request email DNS records: https://wiki.helionet.org/common-errors/mail-delivery-problems 

Posted

Thank you! 🙂 This support request is being escalated to our root admins who can set things up for you.

Posted

DKIM, SPF, and DMARC have been set up for the domain a0795683865.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

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