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Posted

Dear Helionet,

I would like to request for the reactivation of my account. This hosting is used for academic purposes only, my students are using this to test their applications in the utilization of API for login process. 

Hoping for your kind consideration of this request.

Regards,

Rhix

Posted

I've asked about this in a staff channel for you. :) 

It looks like you and your students all got flagged for multiple accounts because our system thinks they all belong to one person. I'm looking into whether we can just whitelist usls.edu.ph so accounts from the university don't get flagged for this.

Posted

I've gone ahead and unsuspended devlab in the meantime, and once I hear back about the whitelisting I'll see about getting the other accounts unsuspended as well (which look to be the students, some have emails like s######@usls.edu.ph).

Posted
1 hour ago, wolstech said:

I've gone ahead and unsuspended devlab in the meantime, and once I hear back about the whitelisting I'll see about getting the other accounts unsuspended as well (which look to be the students, some have emails like s######@usls.edu.ph).

Thanks a lot, I really appreciate your support as this platform greatly helps our students in their school dev projects being deployed online for testing and presentation. 

Posted

Yeah, you can definitely use our servers to teach your class. Let us know how many accounts you need, and how long they will be used for.

  • Krydos changed the title to [Solved] Request for account reactivation
Posted

I am serving 3-4 classes with 30 students per class, they are working in a group, we need at least 25 - 30 accounts for all the classes running 2 semesters every school year.

  • wolstech changed the title to [Krydos] Request for account reactivation
Posted

Since so many of these students are using personal gmail.com addresses they are still getting suspended by our multi account detection system. Can we please get this organized so they are all using studentname@usls.edu.ph email addresses or something like that so we can identify them prior to getting suspended, and then requesting to be added to the class exemption list?

Posted

Usernames that we know of who are in this class:

devlab, romrarito, aelreje, dtfj03, meglopez, duckworth, vinzj

Are there any others?

Posted
6 hours ago, Krydos said:

Since so many of these students are using personal gmail.com addresses they are still getting suspended by our multi account detection system. Can we please get this organized so they are all using studentname@usls.edu.ph email addresses or something like that so we can identify them prior to getting suspended, and then requesting to be added to the class exemption list?

Yes we can do that, I'll have them use their student email and provide you with a list. Thank you so much

Posted
6 hours ago, Krydos said:

Usernames that we know of who are in this class:

devlab, romrarito, aelreje, dtfj03, meglopez, duckworth, vinzj

Are there any others?

What's the best way to send you the email list and the request for exemption, is it okay to post it here?

Posted

You can post it here (we can remove once done), or you can PM it to me if you would prefer it not be posted publicly at all.

We can send invites for the student accounts so they don't need to worry about signups being open. For the ones who already signed up on their own, just let us know which student email address goes with each account, and we can update the account to use that address instead of making them sign up again.

Posted (edited)

The student with email s2201683 already has an active account (aelopez). The s2201710 and s2201515 addresses have been invited.

We have a bunch of other accounts that appear to be from the university that we need school emails for in order to unsuspend them. Do these belong to your students or perhaps another instructor's class? romrarito, aelreje, dtfj03, and meglopez. 

EDIT: Looks like s2201515 was meglopez, so that one is answered.

Edited by wolstech
Posted

There are other students not in my class who are also using the service, I'll try to identify and will get back at you. For now as to my class everything looks okay, we appreciate your assistance and support.

  • Like 1

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