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Posted

Hello, I recently added a new user which I gave FTP permissions to. I have been unable to authenticate an SFTP connection using this user's credentials (they do work logging in to plex, so I am confident the credentials are correct). Troubleshooting this issue actually lead to my IP being temporarily banned. Three strikes and you're out!

Also I have been able to successfully connect to SFTP with my primary account's credentials, so I know I can get an SFTP connection.

I just saw another post from someone who asked for two additional SFTP accounts and I think that explains what has been happening. That's led me here.

Do I need an admin to enable SFTP for my new user?

Posted

Use this page to securely submit a password for your new SFTP account https://heliohost.org/password/

The username will be prefixed with your main username, so something like bram_user1. Also let us know if you would like the SFTP account to be limited to a certain subdirectory within your home directory, for instance you could limit the new SFTP account to only be able to access /user1 but not other directories in your home directory like /logs or /httpdocs.

  • Krydos changed the title to [Solved] SFTP access for new account
  • Krydos locked this topic
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