bram Posted November 7 Posted November 7 Hello, I recently added a new user which I gave FTP permissions to. I have been unable to authenticate an SFTP connection using this user's credentials (they do work logging in to plex, so I am confident the credentials are correct). Troubleshooting this issue actually lead to my IP being temporarily banned. Three strikes and you're out! Also I have been able to successfully connect to SFTP with my primary account's credentials, so I know I can get an SFTP connection. I just saw another post from someone who asked for two additional SFTP accounts and I think that explains what has been happening. That's led me here. Do I need an admin to enable SFTP for my new user?
wolstech Posted November 7 Posted November 7 Users cannot create SFTP users themselves. Krydos would need to set this up for you.
Krydos Posted November 7 Posted November 7 Use this page to securely submit a password for your new SFTP account https://heliohost.org/password/ The username will be prefixed with your main username, so something like bram_user1. Also let us know if you would like the SFTP account to be limited to a certain subdirectory within your home directory, for instance you could limit the new SFTP account to only be able to access /user1 but not other directories in your home directory like /logs or /httpdocs.
Recommended Posts