rvprototyp Posted October 12 Posted October 12 Good Evening, I need help because the emails cannot arrive at gmail. It is due to the DKIM and SPF records. Can you please set up the DNS? Many thanks in advance Best Regards
KazVee Posted October 12 Posted October 12 This support request is being escalated to our root admins. In the meantime, you can have a look at our guidance page hereย https://wiki.helionet.org/common-errors/mail-delivery-problems#spf-dkim-and-dmarc-recordsย whichย offers some information on how you can use mail-tester.com to check the deliverability of emails, once the DNS has been set up for you.
Krydos Posted October 12 Posted October 12 DKIM, SPF, and DMARC have been set up for the domain hdrtattoo.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be
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