HelioHost Posted October 3, 2024 Author Posted October 3, 2024 Hi, IP: 185.176.43.102 Best regards, Uros V V ?et., 3. okt. 2024 ob 15:24 je oseba HelioHost Support < support@heliohost.org> napisala: > What is the IP address or domain of the remote server? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62395 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted October 3, 2024 Author Posted October 3, 2024 Hello, Yes, It's working now. You probably made some kind of firewall exception for this IP. Thank you. Best regards, Uros V V ?et., 3. okt. 2024 ob 18:52 je oseba HelioHost Support < support@heliohost.org> napisala: > Does it work now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62395 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted October 3, 2024 Posted October 3, 2024 Yes, I just whitelisted the IP. We upgraded the firewall when we upgraded the server, so there must be some rule in the new firewall software that was blocking you.
HelioHost Posted October 4, 2024 Author Posted October 4, 2024 Thank you again for your help. Best regards, Uros V V ?et., 3. okt. 2024 ob 21:33 je oseba HelioHost Support < support@heliohost.org> napisala: > Yes, I just whitelisted the IP. We upgraded the firewall when we upgraded > the server, so there must be some rule in the new firewall software that > was blocking you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62395 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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