orca Posted August 13 Share Posted August 13 I want to add new subdomains (admin.orcagroup.top, media.orcagroup.top, and services.orcagroup.top) because everything from my existing subdomains has been removed. Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted August 13 Share Posted August 13 Would you like your main domain to be changed to orcagroup.top? Quote Link to comment Share on other sites More sharing options...
orca Posted August 13 Author Share Posted August 13 2 hours ago, Unknown025 said: Would you like your main domain to be changed to orcagroup.top? okay, but I’m not using hosting on my domain, but I might need to use it for emails. Will this cause any issues with stopping subdomains? Also, I want to mention that whenever I use the main domain orcagroup.top, it gets disabled frequently with all subdomains Quote Link to comment Share on other sites More sharing options...
wolstech Posted August 13 Share Posted August 13 If you aren't hosting it here, it would be best if we not add it as it will result in the subdomains being incorrectly disabled. If you want it added for email only, then Krydos has to make an exception in the system so it doesn't disable the domain for not being hosted here. Do you want us to have it set up for email or would you rather just have subdomains added? Quote Link to comment Share on other sites More sharing options...
orca Posted August 13 Author Share Posted August 13 36 minutes ago, wolstech said: If you aren't hosting it here, it would be best if we not add it as it will result in the subdomains being incorrectly disabled. If you want it added for email only, then Krydos has to make an exception in the system so it doesn't disable the domain for not being hosted here. Do you want us to have it set up for email or would you rather just have subdomains added? okay add subdomain for emails and hosting, and main domain for emails only Quote Link to comment Share on other sites More sharing options...
wolstech Posted August 13 Share Posted August 13 Please make sure the MX record for the orcagroup.top domain is pointed to us for email (MX set to johnny.heliohost.org), otherwise the domain and all subs will get disabled during domain cleanup. I'll configure this shortly for you. 1 Quote Link to comment Share on other sites More sharing options...
orca Posted August 13 Author Share Posted August 13 9 minutes ago, wolstech said: Please make sure the MX record for the orcagroup.top domain is pointed to us for email (MX set to johnny.heliohost.org), otherwise the domain and all subs will get disabled during domain cleanup. I'll configure this shortly for you. Okay Thank You, Can I Know New DNS Records for johnny Quote Link to comment Share on other sites More sharing options...
wolstech Posted August 13 Share Posted August 13 For the MX you can put johnny.heliohost.org as the mail server hostname. For A and AAAA and records, please use the IPs shown in Plesk (refrain from posting them as it makes it easier for bots and attackers to scrape them from the forum), or you can perform a lookup on johnny.heliohost.org to get them. 1 Quote Link to comment Share on other sites More sharing options...
orca Posted August 13 Author Share Posted August 13 12 minutes ago, wolstech said: For the MX you can put johnny.heliohost.org as the mail server hostname. For A and AAAA and records, please use the IPs shown in Plesk (refrain from posting them as it makes it easier for bots and attackers to scrape them from the forum), or you can perform a lookup on johnny.heliohost.org to get them. okay, thank you very much, but now I put A record but still loading Plesk Default Page Quote Link to comment Share on other sites More sharing options...
wolstech Posted August 13 Share Posted August 13 It takes up to two hours for the domains to work. Give it some time, and please let me know in a little while if it still doesn't work. 1 Quote Link to comment Share on other sites More sharing options...
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