garrigue Posted July 29 Posted July 29 (edited) Hello ! When I try to issue a certificate for the webmail, I'm facing the following error even if webmail is activated : Encountered issues while issuing the certificate for webmail.900m.heliohost.usDetails Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/383531552427. Details: Type: urn:ietf:params:acme:error:unauthorized Status: 403 Detail: : Invalid response from https://webmail.900m.heliohost.us/.well-known/acme-challenge/AeRPP9yfu2O1NYGkJyrkCfcobRe7gW1ARMnf9SILWcM: 503 However, when I try to reach webmail.900m.heliohost.us, I reach an error 503. I think this is why I can't issue a certificate. How can I fix this 503 error please? Thank you very much for your assistance. Edited August 3 by MoneyBroz Removed new IP for Tommy
wolstech Posted July 29 Posted July 29 The 503 is why it won't issue, but I don't know why there's a 503 error on the webmail. Mail service is enabled on that domain and the DNS is correct... Escalating to Krydos. 1
wolstech Posted July 30 Posted July 30 This issue appears to have resolved itself. Webmail is now working on your account and I was able to issue a certificate for webmail on your account when I tried. 1
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