streetartlist Posted July 26 Posted July 26 I previously had (still have) a Johnny account under the username "thestreetartlist". I had created a new version of it on Tommy following Johnny's crash and now that the hosting is back online, was able to get the remaining info that I needed from my database backup. The only thing left is that I need the domain for this account (username: streetartlist) to be changed from the default to "thestreetartlist.com". And if possible, can the Johnny user stay up for a bit so I can be sure that I have all of the settings transferred over before it's down to just this account?
MoneyBroz Posted July 26 Posted July 26 This support request is being escalated to our root admins. 1
wolstech Posted July 27 Posted July 27 The domain thestreetartlist.com has been moved to Tommy. It can take up to 2 hours to take effect. Note that a new certificate will also need to be installed (and an additional 2 hours waited) once the domain goes live (the one currently there no longer matches the domain name) before the domain will be fully functional without certificate errors.
Krydos Posted July 28 Posted July 28 On 7/26/2024 at 3:42 PM, streetartlist said: And if possible, can the Johnny user stay up for a bit so I can be sure that I have all of the settings transferred over before it's down to just this account? Johnny will remain online and in his current state for at least a few days while we continue the work to rebuild him. There is no exact shutdown date right now, but there is still a lot of work that needs to be done.
streetartlist Posted July 29 Author Posted July 29 On 7/27/2024 at 9:13 PM, Krydos said: Johnny will remain online and in his current state for at least a few days while we continue the work to rebuild him. There is no exact shutdown date right now, but there is still a lot of work that needs to be done. Alright, good to know. I don't want to run into any suspension issues due to having 2 accounts now, though, so should I delete the Johnny account now that I have everything moved to Tommy? I can only have one or the other, right?
wolstech Posted July 29 Posted July 29 We aren't enforcing that at the moment because all of the accounts on Johnny are going to be deleted in the next few days automatically anyway.
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