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Posted

VPS number: 20, VPS ID: 281

Do whatever you think is best. I haven't been using my VPS, but have
continued paying out of support and in case I had a future need. I'm happy
to continue my subscription, or to let it go if there are others in line
for access who might use it immediately.

On Fri, Jul 19, 2024, 1:13?PM HelioHost Support
wrote:

> Hello youatt1984,
>
> As you may have already seen in the HelioHost news, one of the raid arrays
> on our Sparkie server crashed, and we're working to rebuild it now. We had
> a spare hard drive and we replaced the failed drive, but the raid array
> didn't rebuild itself like it was supposed to automatically. We're fairly
> sure the data is still in there somewhere since it was a redundant array,
> but right now we're working on getting remote access to check on and
> restart the rebuild process. In the meantime your VPS has been offline. You
> were still running Ubuntu 20, which is very out of date, so we recommend
> doing a rebuild regardless of whether your old VPS was offline or not.
>
> What we can do for you now is to build you a new VPS with Ubuntu 22 or
> Ubuntu 24, and then once the raid array is rebuilt you can get anything
> else you might need off of it, and then delete it. Reply to this email if
> you have any questions, or want to proceed with the upgraded VPS.
>
> HelioHost Support
> https://heliohost.org
> https://helionet.org
>@heliohost.org>
 

Posted

We truly appreciate the reliable source of income from your donations for the past 2 years. I have updated your OS to Ubuntu 22, and you should get an email in a bit when it finishes building. Once we get the raid array fixed you can backup whatever you may need from the old VPS, and then we can delete it.

  • Krydos changed the title to [HH#832963] VPS 20 Rebuild
  • Krydos locked this topic
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