HelioHost Posted July 19, 2024 Posted July 19, 2024 VPS number: 7, VPS ID: 8 Hi. I didn't know! =( Question: my previous windows installation was lost or is there any chance to recover it? El vie, 19 de jul de 2024, 13:11, HelioHost Support escribi?: > Hello smi93ctb, > > As you may have already seen in the HelioHost news, one of the raid arrays > on our Sparkie server crashed, and we're working to rebuild it now. We had > a spare hard drive and we replaced the failed drive, but the raid array > didn't rebuild itself like it was supposed to automatically. We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process. In the meantime your VPS has been offline. > > What we can do for you now is to build you a new VPS, and then once the > raid array is rebuilt you can get anything else you might need off of it, > and then delete it. Reply to this email if you have any questions, or want > to proceed with the upgraded VPS. > > HelioHost Support > https://heliohost.org > https://helionet.org >@heliohost.org>
Krydos Posted July 19, 2024 Posted July 19, 2024 Yes, like we said in the email that you just replied to, "We're fairly sure the data is still in there somewhere since it was a redundant array, but right now we're working on getting remote access to check on and restart the rebuild process."
HelioHost Posted July 19, 2024 Author Posted July 19, 2024 Well, then if there is a concrete possibility of recovering my Windows installation as it was, with its data and configuration, then I would prefer to wait, for now. Thank you. El vie, 19 jul 2024 a las 17:10, HelioHost Support () escribi?: > Yes, like we said in the email that you just replied to, "We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process." > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61344 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted July 25, 2024 Posted July 25, 2024 Thank you for your patience. The raid array rebuild was successful, and your VPS 7 should be back online now. Let us know if you're still having any issues.
Recommended Posts