carrales Posted July 19 Share Posted July 19 Hi, could you please wipe my vps and ONLY install the os - Ubuntu 22.04.4 LTS as basic as possible, thank you cr1sk4 vps105 Link to comment Share on other sites More sharing options...
wolstech Posted July 19 Share Posted July 19 Krydos can rebuild your VPS for you. Link to comment Share on other sites More sharing options...
Krydos Posted July 19 Share Posted July 19 That VPS was purchased with an email address that doesn't match the email address on this forum account. Since this action permanently deletes data we need to verify your identity first. This is to prevent someone from pretending to be you to delete your data. The easiest way to verify your email address is to send an email to support@heliohost.org with your rebuild request from the email address you used to purchase the VPS. Link to comment Share on other sites More sharing options...
carrales Posted July 19 Author Share Posted July 19 I just send you the email from k@rtist.mx hope u get it Link to comment Share on other sites More sharing options...
Krydos Posted July 20 Share Posted July 20 Your VPS rebuild has been started, and you will get an email in a bit when it finishes. Your next free rebuild will b available on 2024-08-19. If you need another rebuild prior to that date they can be purchased for $1 each. Let us know if you need help with anything else. Link to comment Share on other sites More sharing options...
Krydos Posted July 20 Share Posted July 20 I also added the email address from this forum account to your VPS account so you can request support from either. 1 Link to comment Share on other sites More sharing options...
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