[HH#458090] Re: Website Inactive

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

My hosting account wouldn't let me post to Wordpress, and I'm well-versed
in Wordpress and didn't feel like battling the server to fix it. Thanks
anyway.

On Fri, Jul 19, 2024 at 4:23?AM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Faithlehane,
>
> Your hosting plan at HelioHost has been discontinued for inactivity. In
> order to keep your website active you must log into your control panel at
> least once every 30 days. The last time you logged in was 2024-06-19. All
> visitors to your domain(s) will now see an inactive page instead of your
> original content.
>
> If you wish to continue using your hosting plan you can reactivate it by
> clicking the renew link below. Next, provide your email or username in the
> box and click renew to regain access to your website. While your control
> panel is inactive you will not be able to log in or reset your password.
>
> Once you have successfully reactivated your hosting plan you can prevent
> it from being flagged as inactive again by remembering to log in at least
> once every 30 days at https://heliohost.org/login/
> Renew Account
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> Email]
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>

[Krydos]

Like it says in the email that you replied to, your account went inactive because you didn't login at least once every 30 days. You can renew your account at

https://heliohost.org/renew/

You obviously won't be able to login to Wordpress or post anything to your Wordpress site until after you renew. If, after renewing, you still can't make a post to your site, let us know and we can take another look. In the future, if you want to keep your account active, you just have to remember to login at

https://heliohost.org/login/

You will receive email reminders to login, such as the one that you replied to.

[Krydos]

The second link may have gotten messed up. The link to login is

https://heliohost.org/login/

[HelioHost]

I went inactive *because* I couldn't use my Wordpress install, but thanks.
Best of luck in the future.

On Fri, Jul 19, 2024 at 10:38?AM HelioHost Support
wrote:

> Like it says in the email that you replied to, your account went inactive
> because you didn't login at least once every 30 days. You can renew your
> account at https://heliohost.org/renew/ You obviously won't be able to
> login to Wordpress or post anything to your Wordpress site until after you
> renew. If, after renewing, you still can't make a post to your site, let us
> know and we can take another look. In the future, if you want to keep your
> account active, you just have to remember to login at
> https://heliohost.org/renew/ You will receive email reminders to login,
> such as the one that you replied to.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=61340
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>