HelioHost Posted July 15, 2024 Posted July 15, 2024 Username: dvddvd300, Server: Tommy, Main domain: d3.helioho.sthi, today i got a renewal for a vps, vps56 i want to cancel it, i no longer need it, the project that it was used for has ended, good service and uptime, i will no longer need the content of the vps it can be deleted also i used to have vps27 also its good to be deleted (is no longer up)
Krydos Posted July 15, 2024 Posted July 15, 2024 Your subscription has been canceled and you won't be billed again. VPS56 and VPS27 data have been deleted as requested. Thanks for using our VPS service.
HelioHost Posted July 17, 2024 Author Posted July 17, 2024 Hi, just to confirm, the renewal billed the 15 of this month (2 day's ago) has been refunded also? I will like to do so El El lun, 15 de jul de 2024 a la(s) 4:25?p.m., HelioHost Support < support@heliohost.org> escribi?: > Your subscription has been canceled and you won't be billed again. VPS56 > and VPS27 data have been deleted as requested. Thanks for using our VPS > service. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61313 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted July 17, 2024 Posted July 17, 2024 Of course we can, I just issued a full refund for the 6 months since you didn't use any of it.
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