vincent.maule Posted July 6 Share Posted July 6 Hello HH, Could I please have the VPS I have canceled & my hosting account deleted? Below is the pertinent information: Username: VM Email: vmaule548@comcast.net Kind Regards, Vince Link to comment Share on other sites More sharing options...
wolstech Posted July 6 Share Posted July 6 Krydos can cancel this for you. Link to comment Share on other sites More sharing options...
Krydos Posted July 7 Share Posted July 7 The email address of this forum account, and the account you're requesting to be canceled don't match. While I'm fairly sure you are the person you are claiming to be, we need to have verification from the email address that was used to create the account in order to delete or rebuild a VPS. This is to prevent people from pretending to be you to delete your data. The easiest way to verify your email is to use the comcast address you listed above to send an email to support@heliohost.org requesting the cancel and delete. Link to comment Share on other sites More sharing options...
vincent.maule Posted July 8 Author Share Posted July 8 Here is the Evidence: Link to comment Share on other sites More sharing options...
Krydos Posted July 8 Share Posted July 8 Your subscription has been canceled, and you won't be billed again. Thanks for using our VPS service. Link to comment Share on other sites More sharing options...
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