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Posted

Hello HH,

Could I please have the VPS I have canceled & my hosting account deleted?
Below is the pertinent information:

Username: VM
Email: vmaule548@comcast.net

Kind Regards,
Vince

Posted

The email address of this forum account, and the account you're requesting to be canceled don't match. While I'm fairly sure you are the person you are claiming to be, we need to have verification from the email address that was used to create the account in order to delete or rebuild a VPS. This is to prevent people from pretending to be you to delete your data.

The easiest way to verify your email is to use the comcast address you listed above to send an email to support@heliohost.org requesting the cancel and delete.

Posted

Your subscription has been canceled, and you won't be billed again. Thanks for using our VPS service.

  • Krydos changed the title to [Solved] Delete VPS and Cancel Account
  • Krydos locked this topic
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