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Posted

Hi, I think your lack of activity function is broken! The proof is the fact that I was building my application yesterday on heliohost.
and today i found it suspended.  

account user name : whitefox
servername: johnny
domain:pet.heliohost.us

Posted

It's not broken. You're not suspended for inactivity. The reason is listed as:

Quote

Running suspicious shell commands. 

I'll let Krydos handle this as he was the one who suspended you. I don't know what commands were run so cannot elaborate any further.

Posted

I was using node that uses a bash script. it's not suspicious I'm building an automation bash script to keep my account online all the time on a third party website.
I have read the documents and there is no information about shell commands. :( further more I'm completely open to share the source code of it with admins. since I'm not doing anything bad or harmful.

  • Krydos changed the title to [Solved] Your lack of activity function is broken
Posted

Ok then disable node all together. I don't know which functions are allowed in node and which are not. You'r the host i respect that. you define what's allowed and what's not. You can disable node app for me. i wont use it but I will still need my account back. because i use php as well.

  • Krydos locked this topic
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