cisc Posted May 22 Share Posted May 22 My account got suspended, I want to unsuspend Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted May 23 Share Posted May 23 You were suspended for having multiple accounts, which is against our terms of service. Which account do you wish to keep? Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 (edited) Hello, this is the other account that also been suspended because as what have you said it is being detected, although we are actually two persons managing each others account. But for assurance, since this is really our first time. We have decided to make it one therefore, we would like to keep this account "websys". Meanwhile, we would like to request to transfer our domains from the other account "cisc", including the Main domain to be added here in the "websys" account. I think its exactly now a total of ten. We wouldn't add more. Also, are the files from the other account will be deleted when transfering them to here? Thank you Edited May 23 by websys Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted May 23 Share Posted May 23 I'll escalate this thread so an administrator can comment. Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 Thank you so much for fast reply Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 23 Share Posted May 23 So you want to merge the files and domains from cisc into websys, then keep websys. Is this correct? Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 (edited) yes sir. Transfer all from cisc to websys Edited May 23 by websys Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 12 hours ago, cisc said: My account got suspended, I want to unsuspend @wolstech Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 7 hours ago, websys said: yes sir. Transfer all from cisc to websys @wolstech. I hope this message finds u well, thank u🫶 Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 23 Share Posted May 23 The more you post, the longer it takes. Every time a user bumps their own post, it is sent to the back of the line as we work the oldest posts first. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 23 Share Posted May 23 Account cisc has been merged into websys, and account websys has been unsuspended. Note that you are now exactly at 10 domains. If you need any additional, you'll need to remove one or switch to a VPS, as at this time we do not offer domain limit upgrades. If anything has gone missing, backups of both accounts before the merge are available from https://heliohost.org/backup/ Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 Ohhhh😯 didnt think of that, but thank sm! Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 (edited) From the cisc, can they still have the database from there? I saw it, so it's really possible to just merge, i thought we still have to reupload/recreate. Thank you🫶🥹 Edited May 23 by websys Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 23 Share Posted May 23 It looks like they transferred, but if something is missing, you can download the backup of the cisc account and restore them from that. 1 Quote Link to comment Share on other sites More sharing options...
websys Posted May 23 Share Posted May 23 The newly transfered domain says URL not found Quote Link to comment Share on other sites More sharing options...
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