Unknown025 Posted May 23 Posted May 23 You were suspended for having multiple accounts, which is against our terms of service. Which account do you wish to keep?
websys Posted May 23 Posted May 23 (edited) Hello, this is the other account that also been suspended because as what have you said it is being detected, although we are actually two persons managing each others account. But for assurance, since this is really our first time. We have decided to make it one therefore, we would like to keep this account "websys". Meanwhile, we would like to request to transfer our domains from the other account "cisc", including the Main domain to be added here in the "websys" account. I think its exactly now a total of ten. We wouldn't add more. Also, are the files from the other account will be deleted when transfering them to here? Thank you Edited May 23 by websys
wolstech Posted May 23 Posted May 23 So you want to merge the files and domains from cisc into websys, then keep websys. Is this correct?
websys Posted May 23 Posted May 23 (edited) yes sir. Transfer all from cisc to websys Edited May 23 by websys
websys Posted May 23 Posted May 23 12 hours ago, cisc said: My account got suspended, I want to unsuspend @wolstech
websys Posted May 23 Posted May 23 7 hours ago, websys said: yes sir. Transfer all from cisc to websys @wolstech. I hope this message finds u well, thank u🫶
wolstech Posted May 23 Posted May 23 The more you post, the longer it takes. Every time a user bumps their own post, it is sent to the back of the line as we work the oldest posts first.
wolstech Posted May 23 Posted May 23 Account cisc has been merged into websys, and account websys has been unsuspended. Note that you are now exactly at 10 domains. If you need any additional, you'll need to remove one or switch to a VPS, as at this time we do not offer domain limit upgrades. If anything has gone missing, backups of both accounts before the merge are available from https://heliohost.org/backup/
websys Posted May 23 Posted May 23 (edited) From the cisc, can they still have the database from there? I saw it, so it's really possible to just merge, i thought we still have to reupload/recreate. Thank you🫶🥹 Edited May 23 by websys
wolstech Posted May 23 Posted May 23 It looks like they transferred, but if something is missing, you can download the backup of the cisc account and restore them from that. 1
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