HelioHost Posted May 21, 2024 Posted May 21, 2024 Username: kiarashondelle, Server: Johnny, Main domain: kiara.heliohost.usHi, Can you tell me what I need to put for 'Host' using an FTP? Thank you. On Mon, May 20, 2024, 5:16 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Kiarashondelle, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >
HelioHost Posted May 21, 2024 Author Posted May 21, 2024 Please disregard, I figured it out. Thank you. On Mon, May 20, 2024, 7:52 PM HelioHost Support wrote: > Your message (Re: Account Created) has been assigned the tracking ID > [HH#573974]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#573974] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=60664 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted May 22, 2024 Posted May 22, 2024 Glad you got it figured out. Let us know if you need help with anything else.
kiarashondelle Posted July 25, 2024 Posted July 25, 2024 Hello again, Did anything change in the meantime? Every time I try to sign into the FTP today, I get this message: Could not connect to server
Krydos Posted July 25, 2024 Posted July 25, 2024 Yeah. Johnny, the server you are on, has been offline for more than a week for repairs. There have been a few news posts about it.
HelioHost Posted July 25, 2024 Author Posted July 25, 2024 I see. I didn't know about the news posts, but thank you for the information. On Wed, Jul 24, 2024, 7:56 PM HelioHost Support wrote: > Yeah. Johnny, the server you are on, has been offline for more than a week > for repairs. There have been a few news posts about it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=60664 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted July 25, 2024 Posted July 25, 2024 We finally got Johnny booted up a few minutes ago, and are seeing how much damage has been done. We'll make a news post about it soon.
HelioHost Posted July 25, 2024 Author Posted July 25, 2024 Okay, thank you. On Wed, Jul 24, 2024, 8:06 PM HelioHost Support wrote: > We finally got Johnny booted up a few minutes ago, and are seeing how much > damage has been done. We'll make a news post about it soon. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=60664 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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