Palpale Posted May 1 Author Share Posted May 1 (edited) 10 hours ago, Krydos said: The max upload size on the domain papale.my.id has been increased to 16 MB. DKIM, SPF, and DMARC have been set up for the domains plj.my.id and papale.my.id. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. https://www.mail-tester.com/test-1mar94vkk dkim isn't set (papale.my.id) https://www.mail-tester.com/test-c09i2m6z3 dkim invalid (plj.my.id) Edited May 1 by Palpale Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 1 Share Posted May 1 Please set your name servers ns1.heliohost.org and ns2.heliohost.org. We cannot configure this for domains using Cloudflare (you would need to do it yourself). Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 1 Author Share Posted May 1 i can do it manually, i just need the value needed to dkim to work Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 1 Share Posted May 1 5 hours ago, Palpale said: i can do it manually, i just need the value needed to dkim to work You can find it yourself in the mail settings in Plesk. Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 2 Author Share Posted May 2 18 hours ago, Krydos said: You can find it yourself in the mail settings in Plesk. the option on papale.my.id isn't enabled Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 2 Share Posted May 2 Check the box to enable it, then save the settings. After that go back and click on the "How to configure external DNS" and it'll show you the values. Are you saying it won't let you turn that option on yourself? Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 2 Author Share Posted May 2 9 minutes ago, wolstech said: Check the box to enable it, then save the settings. After that go back and click on the "How to configure external DNS" and it'll show you the values. Are you saying it won't let you turn that option on yourself? yes Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 2 Share Posted May 2 I can't turn it on either...I get this as an admin. Krydos will need to fix it. Quote Error: Failed to get DKIM public key: filemng: Failed to change directory to /etc/domainkeys/papale.my.id: Permission deniedSystem error 13: Permission denied Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 4 Author Share Posted May 4 hey, can you do also increase the max_execution_time to 120 in papale.my.id because its required by my theme? Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 4 Share Posted May 4 If it's just needed for installation Krydos can probably increase it temporarily, but we can't leave it that way. We wouldn't want to increase that value permanently as it would almost certainly result in your account causing too much load. WP is already a leading cause of load suspensions even with the lower limits we have set... Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 4 Author Share Posted May 4 (edited) 51 minutes ago, wolstech said: If it's just needed for installation Krydos can probably increase it temporarily, but we can't leave it that way. We wouldn't want to increase that value permanently as it would almost certainly result in your account causing too much load. WP is already a leading cause of load suspensions even with the lower limits we have set... hmm, how about 1 day? Edited May 4 by Palpale Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 4 Author Share Posted May 4 (edited) and i just asking how do i set up my email in gmail because its giving me error. I already used ssl on the pop3. Edited May 4 by Palpale Just fixed it, maybe you should change the mail server in manual setup to tommy2.heliohost.org Quote Link to comment Share on other sites More sharing options...
Palpale Posted May 5 Author Share Posted May 5 hmmm, krydos? Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 5 Share Posted May 5 DKIM has been fixed on your account. dkim._domainkey.papale.my.id. IN TXT "v=DKIM1; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA2vQ3mE3FUzsehqf1fnY2jlnZAEm/jwwkM9XuTaro0K1EF+t4KSKAwy3HZFLNnew+fIo1ICMkYo4Wt0bYVk2ceuNk5Uz5nbe1gUwAbUCbQLP25Uc0zhahvGtIjfDxN8hAO7iNrm63D4xHKPwLq4X99bAoVqukKb4O2rUs4KKZQVVlrIhcOZc1JycdFuPVL4iU1MSPPTQhT+QZu8c6KCLbmYHEqxBVEXHpJ3OG7fxmNQudr9m+Xc8L3VOhKDM49Nb0Or8wuxYbpO4bnb9CyQfH3mmvIdzjkxwKdw7Zr0L/GR/F8rS9Iv80+z3n1lGfedrYPtzL3EGskVWiOi862+Hq8wIDAQAB;" _domainkey.papale.my.id. IN TXT "o=-" On 5/3/2024 at 10:02 PM, Palpale said: increase the max_execution_time to 120 in papale.my.id The execution time has been increased, but like Wolstech said it increases your chance of being suspended for high load so keep an eye on that at https://heliohost.org/dashobard/load/ 7 hours ago, Palpale said: hmmm, krydos? For future reference, I work on escalated tickets from oldest response to newest response so when you bump your thread like this it moves it to the bottom of my todo list. If you want to make sure you get helped as slowly as possible please continue bumping it like this. Quote Link to comment Share on other sites More sharing options...
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