loretzjr Posted January 12 Share Posted January 12 Hello, I'm trying too look for the section for renewing account but it seems there is no specific so I post it here. I tried to renew my account but right after I'm not able to login it shows "Unable to login with that username and password." My domain is up and I'm able to open it in browser but not able to login in Plesk. Please help. Below is my details: username: retzjr server: tommy domain: https://retzjr.heliohost.org/ Thank you! Link to comment Share on other sites More sharing options...
MoneyBroz Posted January 12 Share Posted January 12 The password will need to be reset after renewing an account. A root admin can do this. Link to comment Share on other sites More sharing options...
loretzjr Posted January 12 Author Share Posted January 12 9 hours ago, MoneyBroz said: The password will need to be reset after renewing an account. A root admin can do this. Thanks @MoneyBroz, how long should I wait for it? Any idea? Thanks Link to comment Share on other sites More sharing options...
wolstech Posted January 12 Share Posted January 12 Sent. Please check your email. Link to comment Share on other sites More sharing options...
loretzjr Posted January 12 Author Share Posted January 12 30 minutes ago, wolstech said: Sent. Please check your email. Already received it and already login in Plesk. Thank you! Link to comment Share on other sites More sharing options...
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