loretzjr

Hello, My apology in sending this request again. I'm trying to login my account but it was already suspended, and it shows the following messages when I'm trying to renew. "Uh oh, something went wrong. I recommend contacting support for further assistance." Please help. Below are my details: username: retzjr server: tommy domain: https://retzjr.heliohost.org/ Thank you!

Hello, I would like to request to have access / render aspx files in my tommy server account. username: retzjr Thank you!

Already received it and already login in Plesk. Thank you!

Thanks @MoneyBroz, how long should I wait for it? Any idea? Thanks

Hello, I'm trying too look for the section for renewing account but it seems there is no specific so I post it here. I tried to renew my account but right after I'm not able to login it shows "Unable to login with that username and password." My domain is up and I'm able to open it in browser but not able to login in Plesk. Please help. Below is my details: username: retzjr server: tommy domain: https://retzjr.heliohost.org/ Thank you!

How much is the minimum donation to be counted? Thanks.

Hi Wolstech, Noted on this. Thus donation to be moved in Plesk still goin on? or already closed? Where and how to donate to be prioritized to moved in Plesk?

Hi Wolstech, Please check on this link my donation before Thanks,

Hello HH Team, Good day. Just to confirm if previous donation aside from last year is counted to be moved in Plesk? I donated $5 before for the "SPARKLE SERVER" via GoFundMe and also my data storage is doubled that time in Tommy server. Below my details: a. your HelioHost username: retzjr b. the server your account is on: Tommy c. your HelioHost main domain: https://retzjr.heliohost.org/ I will appreciate the reply and the efforts of the team. Happy New Year! Regards, Loreto

Hello, I donated for the Sparkie Server? Thus my storage at Tommy Server will be automatically doubled? Below my donation details through GoFundme. Donation summary: Benefiting charity: Helio Networks Program: GoFundMe Certified Charity Campaigns Transaction ID: 40G839329W968613D Date: Oct 13, 2019 16:30:00 PDT Your contribution: $5.00 USD Your Tax deductible contribution: $5.00 USD Thanks! Loreto

Thanks everyone, I already successfully registered in Ricky Server.

Hello, When can I receive an invite in Ricky Server? Thanks!

Noted and Thank you!

An admin will need to confirm your donation and they will send an invite to Ricky. I have already recommend that this be moved to 'Escalated Requests' under 'Customer Service'. Noted with Thanks! Once I got the invite link do I need to register with new email address and credentials?

Once I got the invite link I will register in Ricky Server with the new email address not with my current email address in Tommy Server?

Invites to re-join the server will be sent once the process of restoration is finished. A public announcement will made once the server is ready again. Okay noted on this.. but can I have the invite in Ricky for the meantime? I already post my donation before with the transaction ID. Thanks!

By the way, once tommy server is back, do I automatically be transferred?

Okay. Below the details also the link, where I post my donation. https://www.helionet...-johnny-server/ Donation details: username: loretojr transaction id: 0EL7168682783272G amount: $1.00 USD Thanks, Loreto

I donated before to have my account transferred in Tommy Server. So how can I have an invite link? And where can I share the transaction ID of my donation before?

hello, I'm not able to login in my account. It prompts "That account has been backed up and then taken offline due to inactivity. " Please reactivate my account. username: loretojr server: Tommy Server Thank you.

It's okay now.. Thanks!

Please for reactivate my account on server tommy. HelioHost username: loretojrServer your account is on: TommyHelioHost main domain: loretojr.heliohost.org

Noted and Thanks!

Please for reactivate my account on server tommy. HelioHost username: loretojr Server your account is on: Tommy HelioHost main domain: "I forgot already" loretojr.heliohost.org