bawanthabe Posted January 6 Share Posted January 6 Hey I have an issue when I'm trying to send emails to gmail accounts and adding these mails to gmail app. DKIM and SPF might be the problem I think. Link to comment Share on other sites More sharing options...
MoneyBroz Posted January 6 Share Posted January 6 Gmail is known to reject emails that come from our servers. DKIM and SPF seems to be the most common issue. However even when these are configured for your domain, Gmail may still reject the emails or put them in spam. 1 Link to comment Share on other sites More sharing options...
bawanthabe Posted January 6 Author Share Posted January 6 2 hours ago, MoneyBroz said: Gmail is known to reject emails that come from our servers. DKIM and SPF seems to be the most common issue. However even when these are configured for your domain, Gmail may still reject the emails or put them in spam. I'm Getting The Following Error Link to comment Share on other sites More sharing options...
wolstech Posted January 6 Share Posted January 6 Yeah that's the missing SPF and DKIM. Krydos can set this up for you. 1 Link to comment Share on other sites More sharing options...
bawanthabe Posted January 6 Author Share Posted January 6 7 hours ago, wolstech said: Yeah that's the missing SPF and DKIM. Krydos can set this up for you. Okay Thanks Link to comment Share on other sites More sharing options...
bawanthabe Posted January 7 Author Share Posted January 7 (edited) 8 hours ago, wolstech said: Yeah that's the missing SPF and DKIM. Krydos can set this up for you. Is It Done Yet ? Edited January 7 by bawanthabe Link to comment Share on other sites More sharing options...
Krydos Posted January 7 Share Posted January 7 SPF, DMARC, and DKIM have been set up for the domain ppblk.space. We recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If your score is less than 10/10 please post the link to the full report so we can help you fix any other issues that you may have. 3 hours ago, bawanthabe said: Is It Done Yet ? I always work on escalated threads from oldest to newest. So each time you post something impatient like this you effectively move yourself to the bottom of the todo list. People who are patient and wait calmly get their issues fixed first. People who are impatient sometimes end up having to wait several days because they continue moving themselves to the bottom of the priority list with each post. Feel free to continue bumping your threads if you don't want your issues solved quickly. 1 Link to comment Share on other sites More sharing options...
bawanthabe Posted January 7 Author Share Posted January 7 17 minutes ago, Krydos said: SPF, DMARC, and DKIM have been set up for the domain ppblk.space. We recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If your score is less than 10/10 please post the link to the full report so we can help you fix any other issues that you may have. I always work on escalated threads from oldest to newest. So each time you post something impatient like this you effectively move yourself to the bottom of the todo list. People who are patient and wait calmly get their issues fixed first. People who are impatient sometimes end up having to wait several days because they continue moving themselves to the bottom of the priority list with each post. Feel free to continue bumping your threads if you don't want your issues solved quickly. It only got 2.9 https://www.mail-tester.com/test-xp8dkpgqy This is the link Link to comment Share on other sites More sharing options...
wolstech Posted January 7 Share Posted January 7 You need to be using our name servers (ns1.heliohost.org and ns2.heliohost.org) for the records that Krydos set up to do anything. Also, one of the issues on that report is that the domain TLD .space is considered less than reputable. There is no fix for that besides buying a normal domain like a .com or .net and using that instead. Link to comment Share on other sites More sharing options...
bawanthabe Posted January 7 Author Share Posted January 7 3 hours ago, wolstech said: You need to be using our name servers (ns1.heliohost.org and ns2.heliohost.org) for the records that Krydos set up to do anything. Also, one of the issues on that report is that the domain TLD .space is considered less than reputable. There is no fix for that besides buying a normal domain like a .com or .net and using that instead. Nameservers added. And Also am trying to buy a com domain or an org domain Link to comment Share on other sites More sharing options...
Krydos Posted January 7 Share Posted January 7 You can get some .com's for $5.98 for the first year with our affiliate link. First click https://heliohost.org/partners/namecheap/ and then type in a .com that you want to buy. Then when you're checking out use the promo code NEWCOM598. 1 Link to comment Share on other sites More sharing options...
bawanthabe Posted January 7 Author Share Posted January 7 15 minutes ago, Krydos said: You can get some .com's for $5.98 for the first year with our affiliate link. First click https://heliohost.org/partners/namecheap/ and then type in a .com that you want to buy. Then when you're checking out use the promo code NEWCOM598. .space cannot be done ? SPF and DKIM problemcannt be solved ? Link to comment Share on other sites More sharing options...
wolstech Posted January 7 Share Posted January 7 Yes SPF and DKIM can be fixed for any domain since they’re just DNS entries, but the fact that that the domain ends in .space is in itself a problem (major providers have blacklisted a lot of these “vanity” TLDs like .space, .zip, .page, .xyz, etc. because that are prone to abuse). That can’t be fixed without buying a different domain that doesn’t end in one of those. 1 Link to comment Share on other sites More sharing options...
bawanthabe Posted January 8 Author Share Posted January 8 7 hours ago, wolstech said: Yes SPF and DKIM can be fixed for any domain since they’re just DNS entries, but the fact that that the domain ends in .space is in itself a problem (major providers have blacklisted a lot of these “vanity” TLDs like .space, .zip, .page, .xyz, etc. because that are prone to abuse). That can’t be fixed without buying a different domain that doesn’t end in one of those. Still Says DKIM sign not valid Link to comment Share on other sites More sharing options...
Krydos Posted January 8 Share Posted January 8 20 hours ago, Krydos said: please post the link to the full report Link to comment Share on other sites More sharing options...
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