Guest orokusakki Posted November 2, 2023 Posted November 2, 2023 EDIT: Ok, it seems i got 2gb memory now, thanks Hi, I have upgraded my memory few hours ago.10 minutes after I got payment confirmation view, I refreshed the page to check if it has been applied and got Transaction Failed view. In my account it says i got 2gb memory but when i check on server it says 1GB. Something went wrong or i just need to wait ?
wolstech Posted November 2, 2023 Posted November 2, 2023 I just spoke to Krydos. This is a manual process that can take up to 24 hours to be completed. He confirmed it's already been completed and you should have received an email about it at this point.
Krydos Posted November 2, 2023 Posted November 2, 2023 Thanks for contacting us. Here is the message that you were given when you upgraded. If you could provide some feedback on how to make this message clearer to future VPS customers who upgrade we would appreciate it. Quote Thank you for upgrading your VPS subscription. We will now upgrade the VPS for you. Depending on the specifications you picked it may require your VPS to be offline somewhere between 10 minutes to 3 hours to complete the upgrade. We will get the upgrade completed within the next 24 hours, and email you when it's done.
Recommended Posts