[Solved] How can I reactive the account and reset my password?

[santosft]

Hi, how can I reactive the account and reset my password?

E-mail: santosftiago@hotmail.com

Thank you

[santosft]

When I clicked the button, I got:

 

"Sorry, there is a problem

You are not awaiting validation for a lost password request."

 

I don´t know how resolve this. I clicked so many times.

[Unknown025]

I will escalate your request so an administrator can send you a password reset link.

[Krydos]

A password reset link has been emailed to you. Make sure you check your spam folder and your non-focused tab.