[Solved] control panel login no workie

[clueless]

logged into control panel successfully 12 days ago but now it no workie

?? why u no workie 

[Unknown025]

Can you go into a bit more detail about the issue? Are you able to login using https://heliohost.org/login?

[clueless]

right now if I go to heliohost.org/dashboard like I have been using, it rolls over to heliohost.org/login. don't remember which URL I used last time but 12 days ago I logged in to control panel no problem like I do every month. now it won't let me log in. error message= "Unable to login with that username and password."

tried the Reset Password option, it says "Resetting your Plesk password on your own isn't implemented yet. In the meantime an admin can send you a reset link via email. Just open a support ticket and let us know your username."

[clueless]

never mind, there was 1 character missing in the middle of the pwd

[wolstech]

Marking solved since you figured it out. Let us know if you need it reset in the future.