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[Solved] Subscription was suspended. All your sites are not available.


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Posted

My account seems to occupy 1.2TB of storage space and is therefore above the 1000GB limit. However, this is not the case! Now, the Plesk subscription has been 'suspended.'

Please provide a solution to this problem?

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Posted

Your numbers are off by a factor of 1000...it's a 1000MB limit (about 1GB), and you're using 1212MB, just over 1GB. You ran out of disk space. Our accounts aren't meaningfully large enough to run nextcloud with any actual data stored in it. The software itself is nearly half of the account.

You can buy additional disk space if you'd like, but the max is 6000MB (just shy of 6GB) for $25. For capacity beyond that you'd need to buy a VPS instead (starts at $4/month for 50GB, though less is actually usable due to space needed for the OS).

I'll let Krydos figure out how to bring you below the limit since I can't find anything aside from httpdocs/latest.zip and the nextcloud instance itself to delete, and that won't bring it down enough to matter. Trash is already empty it looks like.

Posted

You had a 94 MB backup and a 277 MB backup that I deleted. That brings your total to 841 MB out of 1000 MB so your account is active again.

  • Krydos changed the title to [Solved] Subscription was suspended. All your sites are not available.
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