[HH#990761] Re: VPS Not Responding

[HelioHost]

VPS number: 87, VPS ID: 486

I?m sorry, I didn?t realize I would have to rationalize my testing with
everyone. Yes, I do have Gnome ?nonsense? installed for the rare instance
when I need a desktop to connect to a web service locally. A text based
browser rarely gives the same functionality. I use xrdp and the service is
normally stopped, so the memory usage shouldn?t be related to that.

Yes, I did install Modoboa as a friend of mine is one of the developers and
asked me to test a reported hidden issue with the installer. Which I did,
and the issue does pose a problem.

If you could let me know when you restart the sever, then I would be able
to log in and stop services before there is an issue.

Yes, I agree it makes sense to increase memory to 2GB, at least. Can I do
that myself, or do I submit a ticket to have that done?



On Monday, September 18, 2023, HelioHost Support
wrote:

> So it looks like you're trying to run Modoboa mail server, which requires
> 2 GB of memory https://modoboa.readthedocs.io/en/latest/installation.html and
> also Gnome desktop which requires 8 GB of memory so you should probably
> upgrade to at least 10 GB of memory. Desktops on a VPS rarely work very
> well though so I think it's a huge mistake so you'd probably be better off
> upgrading to 2 GB memory for the mail server and doing a free rebuild to
> remove all the desktop nonsense.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=56982
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[HelioHost]

I requested and paid for the memory upgrade. Please let me know when you
restart the server and I will log in and fix it.

Thanks!


On Monday, September 18, 2023, HelioHost Support
wrote:

> Your message (Re: VPS Not Responding) has been assigned the tracking ID
> [HH#990761]. One of our volunteer community members will reply to your
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>
> Please include the string [HH#990761] in the subject of any future email
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>
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>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=57010
>
> Thank you,
> HelioHost Support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

Your VPS has been upgraded to 2 GB memory.

The "nonsense" I'm referring to is audio drivers on a VPS with no speakers, graphics drivers on a VPS with no monitor, power conserving sleep mode after no activity for an hour on a VPS that needs to be on 24/7, etc. etc.

[HelioHost]

I understand what you are saying about the server not having a physical
screen, speakers, etc., but thats why they are virtualized -- sometimes it
is much easier to do certain tasks from a windows gui desktop.

Thanks for your assistance, I think I have the memory better managed. I
made a small donation via PayPal for the inconvenience and a small way to
say thank you.

-Daniel


On Mon, Sep 18, 2023 at 7:22?PM HelioHost Support
wrote:

> Your VPS has been upgraded to 2 GB memory. The "nonsense" I'm referring to
> is audio drivers on a VPS with no speakers, graphics drivers on a VPS with
> no monitor, power conserving sleep mode after no activity for an hour on a
> VPS that needs to be on 24/7, etc. etc.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=57010
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

You're not the first person to install a desktop on a VPS, and you definitely won't be the last. I just always try to discourage it because people are rarely happy with the performance.

Thanks for the donation. Let us know if you need help with anything.