[Solved] activate my Subscription

[calaxit]

  my Subscription was suspended

Can you please activate my Subscription << calaxit >>

 

 

[Unknown025]

Hi calaxit. I checked your account and it looks fine. Is there any particular issue you're experiencing?

[wolstech]

@Unknown025It has a subscription suspension, not a customer suspension. A typical suspension that most people think of is a "customer suspension" in Plesk. These weird "half-suspensions" where only the subscription is suspended occur as a result of overusing resources, notably disk space. They don't show up in the admin tools as a suspension, but sometimes appear as a user being over quota on disk space. However, this one was not over quota, and doesn't seem to have any obvious reason he should've been suspended to start with.

Unsuspended.

[Unknown025]

@wolstech ah, good to know. I'll keep that in mind.