konzept Posted July 9, 2023 Share Posted July 9, 2023 Hi there, may I ask for your help to reset my account please? My username is: konzept Would like to check too if my previous donations are eligible for the storage upgrade. It's fine if not. Thank you very much. Link to comment Share on other sites More sharing options...
wolstech Posted July 9, 2023 Share Posted July 9, 2023 You'd need to post the transaction numbers for the donations for us to look at the donations. Also, to reset an account, we just delete it and reinvite you. Is that OK? Link to comment Share on other sites More sharing options...
konzept Posted August 27, 2023 Author Share Posted August 27, 2023 Sure. Its okay to delete it and reinvite me. Regarding the transaction numbers, one of it was for the queue for the plesk upgrade recently but I am not sure if that one counts as a donation. The other one would be "Transaction Id: 0YK24229TD003500N" "Confirmation Number: 0YK24229TD003500N" (Paypal) Link to comment Share on other sites More sharing options...
wolstech Posted August 27, 2023 Share Posted August 27, 2023 Your account has been deleted and you've been reinvited. Transaction 0YK24229TD003500N doesn't come up in Paypal when looking at the available 3 years of history, so it's either too old, or was made through something like gofundme. Krydos would need to check on it if it was a gofundme donation. As for the plesk queue one, do you have the transaction info for that? Link to comment Share on other sites More sharing options...
konzept Posted August 30, 2023 Author Share Posted August 30, 2023 Pretty sure its older than 3 years already. Never mind about that. As for the plesk queue one. its for this account under the id: konzept , which was quite ahead in the queue system back then. However, I can't seem to track back the transaction info. Not sure if you have a record of that. Or else it's fine then i guess. Link to comment Share on other sites More sharing options...
wolstech Posted August 30, 2023 Share Posted August 30, 2023 Let’s see if Krydos can find it. Link to comment Share on other sites More sharing options...
Krydos Posted August 30, 2023 Share Posted August 30, 2023 I did find the donation for $5 on 2022-07-05 to increase your position in the Plesk queue, but that donation isn't eligible to increase your storage space as well because we can't go back in time and move your account to Tommy later. If the $5 donation didn't already grant you some benefit and you just gave it because you felt like donating then we could retroactively give you the benefit of extra storage for it. If you want to increase your storage it is $5 per 1000 MB up to a maximum of 6000 MB. You can donate with any of the options listed at https://heliohost.org/donate/ or by sending the $5 to https://paypal.me/heliohost/ Link to comment Share on other sites More sharing options...
konzept Posted August 31, 2023 Author Share Posted August 31, 2023 I see. No worries then. Will stick with what I have now till I figure out another way to donate from Singapore. Link to comment Share on other sites More sharing options...
Krydos Posted August 31, 2023 Share Posted August 31, 2023 Are you allowed to use cryptocurrencies such as Bitcoin in Singapore? Another idea is if you have a friend that lives in a country that is allowed to send money to the US you could have them donate to us on your behalf, and then you can pay them back. Link to comment Share on other sites More sharing options...
konzept Posted September 1, 2023 Author Share Posted September 1, 2023 my first time using it. https://etherscan.io/tx/0xca722819cff94c2c0842dad230eab4c1b74ff8eccc122050d4ba28aaecc70ef3 Link to comment Share on other sites More sharing options...
Krydos Posted September 1, 2023 Share Posted September 1, 2023 We received $24.61 worth of ETH which is close enough to $25 to get you upgraded to 6000 MB. Thanks for all the donations over the years. Let us know if you need help with anything else. 1 Link to comment Share on other sites More sharing options...
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