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[Solved] Adding my own domain


khanin

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Hi, dear support team! Hope you are staying well.

I haven't found any "add domain" button in my cPanel, unfortunately. Could you please add my own domain "khanin.dev" (and any subdomains "*.khanin.dev"), so it can be an alias for "khanin.helioho.st"? I have already updated name servers in my domain registrar to "ns1.heliohost.org" and "ns2.heliohost.org". Thank you!

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Krydos will need to do this as I don't know how to create the wildcard domain on the DNS side.

EDIT: Also, be aware that we do not support wildcard SSL certificates when using our DNS, so the wildcard subdomain will not be able to receive an SSL certificate.

Edited by wolstech
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8 hours ago, khanin said:

button in my cPanel, unfortunately.

We stopped using cPanel about 2 years ago because they hijacked our servers with no warning whatsoever and tried to extort us for $17k per year.

8 hours ago, khanin said:

Could you please add my own domain "khanin.dev" (and any subdomains "*.khanin.dev"

Added.

4 hours ago, wolstech said:

so the wildcard subdomain will not be able to receive an SSL certificate.

If they use an external DNS, such as Cloudflare, they can copy/paste the Plesk SSL verification text to get wildcard SSL.

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