syamko Posted May 13, 2023 Share Posted May 13, 2023 Hi there - I just noticed that my domain (registered at name dot com) no longer works - it keeps getting a connection time out. The domain is still active and I have the correct nameservers (i.e., ns1.heliohost.org, ns2.heliohost.org). I've had this domain pointed to my heliohost site for almost ten years now, so not sure what changed?My site on heliohost works fine. I'm not sure if this is a problem that I need to contact name.com for or if it's something I need to update on heliohost. Thanks in advance! Link to comment Share on other sites More sharing options...
wolstech Posted May 13, 2023 Share Posted May 13, 2023 IP address on our DNS servers is wrong. It's pointing to the defunct cPanel Tommy 65.19.143.6 which retired a few months ago. It needs to be pointing to 65.19.141.67... Krydos can fix it for you. Link to comment Share on other sites More sharing options...
syamko Posted May 13, 2023 Author Share Posted May 13, 2023 Excellent. Thank you for your help and quick reply. Hope you have a great weekend. Link to comment Share on other sites More sharing options...
Krydos Posted May 14, 2023 Share Posted May 14, 2023 There you go https://stephanieyamkovenko.com/ Due to DNS caching it may take a few hours to start working for you. Link to comment Share on other sites More sharing options...
syamko Posted May 14, 2023 Author Share Posted May 14, 2023 Appreciate you! Thanks so much. Works for me! Link to comment Share on other sites More sharing options...
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