HelioHost Posted May 1, 2023 Posted May 1, 2023 VPS number: 45, VPS ID: 231Just got a notice from PayPal that the auto payment did not go through. Please send me a link to your site where I can pay you directly. Meantime I will continue to get PayPal squared away. Thanks, Stan - WA2UET In Ghent NY
Krydos Posted May 2, 2023 Posted May 2, 2023 I already sent you a link on your other email thread, but here is the same link again if you see this first https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=WBBVMFNPL2MUA
HelioHost Posted May 2, 2023 Author Posted May 2, 2023 Guess I missed it somehow. I think you have been paid now. I could not verify it on your site because I still cannot open your site. Hopefully it is working. Thanks, Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Monday, May 01, 2023 10:30 PM To: wa2uet@gmail.com Subject: Re: [HH#690317] payment I already sent you a link on your other email thread, but here is the same link again if you see this first https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick NPL2MUA> &hosted_button_id=WBBVMFNPL2MUA You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55863 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted May 2, 2023 Author Posted May 2, 2023 Just checked my debit account and the $4 has been paid. Sorry about this mess. All good now, I hope. Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Monday, May 01, 2023 10:30 PM To: wa2uet@gmail.com Subject: Re: [HH#690317] payment I already sent you a link on your other email thread, but here is the same link again if you see this first https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick NPL2MUA> &hosted_button_id=WBBVMFNPL2MUA You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55863 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted May 2, 2023 Posted May 2, 2023 Yep, everything is good now. I've linked your new subscription to your VPS. I also canceled your old subscription in case it starts trying to bill you again. You may have gotten an email from PayPal saying it was canceled. That is the old broken subscription. The new one you set up this morning is still active. Thanks for getting this fixed.
HelioHost Posted May 2, 2023 Author Posted May 2, 2023 Thank you for being patient. I made a simple solution complicated. Again, sorry for that. Stan - WA2UET In Ghent NY From: HelioHost Support Sent: Tuesday, May 02, 2023 11:35 AM To: wa2uet@gmail.com Subject: Re: [HH#690317] payment Yep, everything is good now. I've linked your new subscription to your VPS. I also canceled your old subscription in case it starts trying to bill you again. You may have gotten an email from PayPal saying it was canceled. That is the old broken subscription. The new one you set up this morning is still active. Thanks for getting this fixed. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=55863 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted October 12, 2023 Author Posted October 12, 2023 I need to cancel my subscription! And I don't know how. Stan Engel, WA2UET Ghent, NY
Krydos Posted October 12, 2023 Posted October 12, 2023 Your subscription has been canceled and you won't be charged again. Do you have a backup of everything you need from your VPS before it is deleted?
HelioHost Posted October 12, 2023 Author Posted October 12, 2023 I do not have a backup. How can I get that? Maybe you can hold onto that info for a bit. If I can figure out how to reconnect the app I would continue the web site. Thanks for quick response. Stan
Krydos Posted October 12, 2023 Posted October 12, 2023 In order to get a backup you'll need to log in with SFTP and download anything you need. There are quite a few SFTP clients you can use, but Filezilla is probably the most popular one that runs on Windows.
HelioHost Posted October 15, 2023 Author Posted October 15, 2023 If you are saving my site temporarily, please forget it. I cannot sign into your system with the info I have saved. I cannot find any of the log on info from the weather app. I am dead in the water. Thanks Stan Engel, WA2UET Ghent, NY
HelioHost Posted October 15, 2023 Author Posted October 15, 2023 Woops, hang on. I think I just sent my page to you. Although I don't see an updated page, it appeared to send it. Stan Engel, WA2UET Ghent, NY From: wa2uet@gmail.com Sent: Sunday, October 15, 2023 10:57 AM To: 'HelioHost Support' Subject: RE: [HH#690317] payment If you are saving my site temporarily, please forget it. I cannot sign into your system with the info I have saved. I cannot find any of the log on info from the weather app. I am dead in the water. Thanks Stan Engel, WA2UET Ghent, NY
HelioHost Posted October 15, 2023 Author Posted October 15, 2023 I am sending files somewhere. But the page does not update. I used "/home/admin/web/wa2uetwx.helios.us/public_html" Then tried. "/web/wa2uetwx.heliohost.us/public_html" These are the directories I found. Server "65.19.141.202" They don't seem to be working, or I am missing something. Thanks Stan Engel, WA2UET Ghent, NY From: wa2uet@gmail.com Sent: Sunday, October 15, 2023 1:40 PM To: 'HelioHost Support' Subject: RE: [HH#690317] payment Woops, hang on. I think I just sent my page to you. Although I don't see an updated page, it appeared to send it. Stan Engel, WA2UET Ghent, NY From: wa2uet@gmail.com > Sent: Sunday, October 15, 2023 10:57 AM To: 'HelioHost Support' > Subject: RE: [HH#690317] payment If you are saving my site temporarily, please forget it. I cannot sign into your system with the info I have saved. I cannot find any of the log on info from the weather app. I am dead in the water. Thanks Stan Engel, WA2UET Ghent, NY
Krydos Posted October 15, 2023 Posted October 15, 2023 I took a look at your VPS and the files are going to /home/wa2uet/ which is the wrong directory -rw-r--r-- 1 wa2uet wa2uet 2293 Oct 15 22:16 vws917.jpg The correct directory is /home/admin/web/wa2uetwx.heliohost.us/public_html and those files haven't been updated for a couple weeks -rw-r--r-- 1 admin admin 2103 Sep 29 14:53 vws1027.jpg So, try this Protocol: SFTP Port: 22 IP/Host: 65.19.141.202 Path: /home/admin/web/wa2uetwx.heliohost.us/public_html/ Username: admin Password: <whatever it was> If you don't remember the password I can reset it and email it to you.
HelioHost Posted October 15, 2023 Author Posted October 15, 2023 Thanks, I am out of the barn for the day. I will attempt this tomorrow. If you see my files in the wrong place I must be doing something right. I will try the directory you show. Stan
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