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Posted

I have a postgress server and for some reason when connecting to it today on PGadmin I get this error:

image.png.91423b296d501e77109f74aca4ca6ff3.png

 

The server name is: benmmonster_oc with user: benmmonster_adminusr. Not sure what to do. External conections should be allowed as I asked for that before

Posted

Hi @benmmonster,

Considering only your error message, it appears to be a network issue (connection timeout) and not something to do with the server.

Could you tell us if you are able to access your site and your Plesk panel? One of the possibilities is that your IP got blocked on our firewall, thus you are getting timeout due to being blocked by it. If that is your case, please go to https://heliohost.org/ip.php and let us know your IP address so we can unblock it.

Also, could you run a trace route from your machine and post its result here? Example for Windows, on a Command Prompt/Windows Terminal/Windows PowerShell:

tracert 65.19.131.67

 

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