mykonata Posted May 7, 2011 Posted May 7, 2011 1. Username: henk 2. Domain: henk.heliohost.org 3. Addon domain name: ttlpwnd.ru Hello, and thanks.
cl58 Posted May 7, 2011 Posted May 7, 2011 What is your question? Are you having trouble adding the addon domain?
jje Posted May 7, 2011 Posted May 7, 2011 @cl58tools - This thread is for deleting Addon domains so we can give users a fresh start. @mykonata - Please confirm that you wish to delete your Addon domain so you can re-add your domain and have a fresh start.
Guest Geoff Posted May 8, 2011 Posted May 8, 2011 @jje His addon domain is showing the suspended page even when his account is active. I think he needs it deleted.
aynil Posted May 23, 2011 Posted May 23, 2011 Dear Heliohost-Staff, I'm so far very satisfied with your service, but due to Johnny's instability I wanted to move to Stevie. I requested an acc-deletion as instructed in your wiki-article. But the 48 hours expired and the acc is still suspended and I can't register again because the username is already taken. user: aynil domain: aynil.co.cc
Golden Chang Posted May 23, 2011 Posted May 23, 2011 Hi, I got this problem before, just wait for the admin and they would completely delete your old account.
aynil Posted May 23, 2011 Posted May 23, 2011 This sounds good! Then I will wait until an admin comes across ;o)
Byron Posted May 23, 2011 Posted May 23, 2011 Dear Heliohost-Staff, I'm so far very satisfied with your service, but due to Johnny's instability I wanted to move to Stevie. I requested an acc-deletion as instructed in your wiki-article. But the 48 hours expired and the acc is still suspended and I can't register again because the username is already taken. user: aynil domain: aynil.co.cc Ok try registering now.
aynil Posted May 23, 2011 Posted May 23, 2011 Thanks for helping! I was able to register on Stevie. EDIT: I registred and got an email, saying that everything will be installed. But now I get a qued page and can not login via cpanel because the user was not found in the database. Can you solve this problem?
Krydos Posted May 23, 2011 Posted May 23, 2011 Thanks for helping! I was able to register on Stevie. EDIT: I registred and got an email, saying that everything will be installed. But now I get a qued page and can not login via cpanel because the user was not found in the database. Can you solve this problem? One thing I noticed is on your queued page that is displayed when you try to load aynil.co.cc the link to the control panel sends you to johnny.heliohost.org:2082. So, if that is the link you are clicking when you try to log into your cpanel it would make sense that it says there is no user by that name in the database. The queued page should go away after 24 hours like it says, but try logging into cpanel from the http://www.heliohost.org/home homepage or from http://stevie.heliohost.org:2082 stevie cpanel.
jje Posted May 23, 2011 Posted May 23, 2011 Give it 24 hours. Also, the deletion script required up to 96 hours to delete someone's account.
aynil Posted May 23, 2011 Posted May 23, 2011 Yes I know. Because of that I already tried to login from heliohost.org. But if I do this, it says that there is not such username in the database. So I'm worrying if there is something messed up with the registration.
jje Posted May 23, 2011 Posted May 23, 2011 Did you sign up with the username 'aynil'? If so, them I'm afraid I can't find any record of that account in the database.
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