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[HH#732692] [Important] HelioHost cPanel Account Migration


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Posted
Username: N/A, Server: N/A, Main Domain: N/A

Hello HelioHost,

You turned off my website for cPanel license issues from a long time ago
and since then I was trying to check every time when you will re-enable the
service.

I got an invitation to open a new account for a new panel, but the link
isn't working.

I also want a backup copy of my files.
So, can you please help me with this and give me a backup copy of my
account ?
My old account email address is: mpro.lpro@gmail.com

Thanks

Posted

The link isn't working because they are only good for 7 days so that link would have expired back in January. Your full backup was available to download from 2021-07-14 until 2023-02-03 when we freed up the space for active accounts. We assumed 1 year and 7 months was plenty of time for everyone who was interested in keeping their files to download their backup. I have sent you a new invite which is good for the next 7 days. Let us know if you need any help with anything else.

Guest
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