gsiler Posted February 28, 2023 Posted February 28, 2023 Avast consistently blocks files that it perceives as treats coming from you. Please see the attached screen shots. What are these, and why are they trying to load on my system? Thanks, Avast Screen Shots.pdf
Kairion Posted February 28, 2023 Posted February 28, 2023 Hi @gsiler, Thank you for addressing that matter with us, as HelioHost values its users and our services' security. Could you tell us what page(s) you were browsing when you got those warnings? It is possible that an ad or a member of Arc CDN is being flagged as phishing, and with your info, our root admins could narrow down the possibilities and trace the right course of action to deal with that issue. For now, I am escalating your topic to our root admins, so they can check into that matter.
wolstech Posted March 1, 2023 Posted March 1, 2023 That's likely arc.io, it uses IPFS on the backside I believe. My guess is arc got used to serve a phishing page somewhere on the internet at one point and it got their infrastructure flagged as a phishing site. I had to whitelist heliohost.org and helionet.org in malwarebytes a few weeks back for the same reason.
gsiler Posted March 1, 2023 Author Posted March 1, 2023 Thanks for getting back to me so quickly. @Kairion, to answer your question, the Avast alert pops up when I am directed to my dashboard (from the home page). @wolstech, I have no problem white listing. Thanks for easing my concerns.
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