[Solved] wipe my account

[nemo1]

Thank you very match

Can you make backup of my account ( files and database ) to download it

 

Then delete my Account and send invite so i can create new account

 

If you can not then wipe it

[nemo1]

Hello

[wolstech]

This got missed somehow. Escalating to Krydos to make the backup…

[Krydos]

If you're curious why your account was immediately suspended after being transferred to Plesk, this is your disk usage. Keep in mind your account has a 1000 MB limit:

Backups       0 MB
Emails      .03 MB
Files   1331.94 MB
Logs     345.01 MB
PSQL          0 MB
MySQL   1813.17 MB
Total   3490.15 MB

Your account has been backed up and deleted as requested. You can download the backup from https://heliohost.org/backup/ Plesk uses a kind of strange compression called Z Standard. If you're using Windows we recommend extracting your data with this special version of 7-zip https://github.com/mcmilk/7-Zip-zstd/releases I downloaded your backup to my Windows 11 PC and used this version of 7-zip to make sure it works, and all of your data was in there. I haven't tested it myself, but I've also heard that Win-rar v6+ support tzst files too. If you have any problems extracting your data let us know.

You have been emailed an invite to create a new account. Once again sorry for the delay on getting this taken care of. Occasionally a request like this slips through the cracks and no one notices it to escalate it. Thanks for bumping it to get our attention. Let us know if there's anything else you need help with.

[nemo1]

Thank you very match and I am sorry about over size of my account

 

can you add

thus domain arabdoctors.eu.org real-islam.eu.org

 

thank you

[Krydos]

The domains have been added. The real-islam.eu.org won't work until you switch to our nameservers, which are ns1.heliohost.org and ns2.heliohost.org, or create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002