[HH#235290] Ready for Plesk

[HelioHost]

Username: lsvcam, Server: Tommy, Main domain: lsvcam.heliohost.us

Hi guys,

Thanks for recovering the Servers within the last days.

After logon, I get this message:


I cannot remember any mail. It was might blocked by my provider?

Mail: christian_wipperfuerth@t-online.de or christian_guenther@magenta.de

User: lsvcam

I am ready :-)


best regards

Christian

[Kairion]

Hello Christian,

I'm sorry, but I can't see the message you received after logging in because our support system doesn't forward us images, files, or attachments in emails.

Could you please upload the image to an image-sharing site and share the link with us, or send it as text?

This way we can assist you better.

Thank you for your understanding and patience.

[HelioHost]

Hey,

here is the text of the screenshot that was copied into my mail:

Ready For Plesk?
Your account is ready to transfer to Plesk. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer. If you didn't receive an email please contact support or email support@heliohost.org for assistance.

I see this message after logging in, but I didn?t received any mail about that.

best regards,
Christian

> Am 12.02.2023 um 01:10 schrieb HelioHost Support :
>
> ? Hello Christian, I'm sorry, but I can't see the message you received after logging in because our support system doesn't forward us images, files, or attachments in emails. Could you please upload the image to an image-sharing site and share the link with us, or send it as text? This way we can assist you better. Thank you for your understanding and patience.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=55023
>
> Thank you,
> Heliohost support
> https://heliohost.org/
> https://helionet.org/
>

[Krydos]

Your invite to move to Plesk was sent on 2022-06-03 so it probably went to spam and deleted 30 days later and you never saw it. Your invite has been resent.

[lsvcam]

Seems like everything works - Ticket can be closed, thanks for your Supprt ?