[HH#553602] Re: Account successfully transferred

[HelioHost]

Username: fuzmic, Server: Johnny, Main domain: peace2u.heliohost.org

Just trying so feedback & clear some points
I use 141.77.141.77 (old no I think is 66.??) can get to public_html to
rename .htaccess to . htaccessab. I clear my browser cache, so no 500
error but when I browser it takes long time, I think it did not resolve.
I think I am not getting to new control panel.
Like to understand how & more

On Wed, Jan 11, 2023, 17:01 HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Your account has been successfully transferred to Plesk!
>
> To login and begin using your account click the login link below. Please
> be aware that, like we said before, the server isn't completely finished so
> some things won't work quite yet. Most notably Java, and Ruby on Rails
> aren't available yet.
>
> Your domains have been transferred to the new server, but if you have the
> old IP address cached on your computer it may take a few hours to show up
> because the cached data has to expire first. Your main domain should have
> SSL installed already, but if it doesn't you can install a free Let's
> Encrypt certificate by going to Websites & Domains > [the domain name] >
> SSL/TLS Certificates > Reissue Certificate.
>
> If you're not using HelioHost nameservers we can't transfer your domain
> automatically so you'll need to update your DNS settings yourself. Your
> account's new A record is 65.19.141.77. This is the same ip address that
> you can SFTP in to upload your files. Please note that the SFTP port has
> changed, and is 1373 now.
>
> You won't be able to add new domains, delete domains, or edit DNS settings
> on your own right now, but if you make a post on the forum an admin can
> make the DNS changes for you.
>
> The most common cause of 500 errors after being transferred to Plesk is
> unsupported syntax in .htaccess files, so if you get a 500 error the first
> thing to try is renaming the .htaccess to something like .htaccess-old to
> disable it. You can read the exact reason for all errors in the domain's
> error log.
>
> Since we're still testing the new system out please let us know if you
> encounter anything that doesn't seem to be working right. Also we would
> love to hear any feedback that you have regarding Plesk. Thanks for your
> patience during this long transition period, and thanks for being a
> HelioHost user.
> Login To Plesk
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[wolstech]

See https://www.helionet.org/index/topic/54708-plesk-ready-to-go-email/