Krydos Posted November 12, 2022 Posted November 12, 2022 The Nginx timeout has been increased to 5 minutes as well. Are you able to install it now?
HelioHost Posted November 12, 2022 Author Posted November 12, 2022 Now im getting this error, Server Error 500 Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. I don't know maybe its not compatible ________________________________ From: HelioHost Support Sent: November 11, 2022 10:22 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains The Nginx timeout has been increased to 5 minutes as well. Are you able to install it now? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted November 13, 2022 Author Posted November 13, 2022 2022-11-13 11:13:43Error142.134.145.203500POST /hrm/install/index.php?s=pQ== HTTP/1.01.55 KApache SSL/TLS access 2022-11-13 11:14:43Warning142.134.145.203mod_fcgid: read data timeout in 60 seconds, referer: https://poulininc.ca/hrm/install/index.php?s=pQ==Apache error2022-11-13 11:14:43 Error142.134.145.203End of script output before headers: index.php, referer: https://poulininc.ca/hrm/install/index.php?s=pQ==Apache error ________________________________ From: HelioHost Support Sent: November 12, 2022 9:38 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains What does the error log say? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted November 14, 2022 Author Posted November 14, 2022 Yeah I think im just going to have to give up its still giving a 504 error. Thanks for the effort. I have attached my request DNS changes too. https://docs.google.com/document/d/1hSDYiT3w4jnTzjyMxrp9uwnX1Dogbd07s0jRIwfgA7Q/edit?usp=sharing ________________________________ From: HelioHost Support Sent: November 13, 2022 5:39 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Try it now. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted November 14, 2022 Posted November 14, 2022 Your DNS settings have been applied. I also messed around with your Sentrifugo install for a bit, but I couldn't get it to install either. One thing I noticed is it was throwing deprecation warnings which might indicate that PHP 7.4 is too new for it. It might be worth trying PHP 5.6 or something older than PHP 7.4 that you have it set to.
HelioHost Posted November 17, 2022 Author Posted November 17, 2022 Ill give it a try were you able to adjust my DNS? Its just impacting my email. mx host @ pri. 10 value mx.zoho.com mx host @ pri 20 value mx2.zoho.com mx host @ pri 50 value mx3.zoho.com ________________________________ From: HelioHost Support Sent: November 11, 2022 5:29 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted November 17, 2022 Author Posted November 17, 2022 mx host @ pri. 10 value mx.zoho.com mx host @ pri 20 value mx2.zoho.com mx host @ pri 50 value mx3.zoho.com ________________________________ From: HelioHost Support Sent: November 9, 2022 6:35 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Our mail system rejects binary attachments such as images. If you need to send us and image you'll have to upload it to an image hosting service, such as your own website or imgur, and post a link to the image. You can also just simply describe what you need in words. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted November 17, 2022 Posted November 17, 2022 Yes, you can check the MX records yourself with this link https://dnschecker.org/#MX/poulininc.ca
HelioHost Posted November 17, 2022 Author Posted November 17, 2022 Thank you. Luc Poulin ________________________________ From: HelioHost Support Sent: Thursday, November 17, 2022 2:37:00 AM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Yes, you can check the MX records yourself with this link https://dnschecker.org/#MX/poulininc.ca You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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