HelioHost Posted November 3, 2022 Posted November 3, 2022 Username: lpoulin, Server: Tommy, Main domain: lpoulin.heliohost.usHello, I have a couple more domains I would like added to plesk since its up and running now I go rid of my other hosting. Any idea when we will get the ability to add domains ourselves, also do you have to create subdomains? Domains to be added; (already point to your name serves) poulininc.ca poulininc.co poulinincinternal.ca poulintransport.ca Luc Poulin
Krydos Posted November 4, 2022 Posted November 4, 2022 The domains have been added. You will be able to add domains yourself after we write and test the code which will allow you to add domains yourself.
HelioHost Posted November 4, 2022 Author Posted November 4, 2022 any eta? ________________________________ From: HelioHost Support Sent: November 3, 2022 11:11 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains The domains have been added. You will be able to add domains yourself after we write and test the code which will allow you to add domains yourself. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted November 8, 2022 Author Posted November 8, 2022 Hey need some adjustments to my DNS on Poulininc.ca. [cid:5b7b08b3-4790-4caa-b012-d8627c0e2a6c] ________________________________ From: HelioHost Support Sent: November 4, 2022 9:20 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains It might be a month or so. It's hard to say. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
HelioHost Posted November 9, 2022 Author Posted November 9, 2022 not sure if the picture attached [cid:946b7172-4423-4f5a-a7c5-97171d548318] ________________________________ From: HelioHost Support Sent: November 9, 2022 12:35 AM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Sure, what changes do you need? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted November 9, 2022 Posted November 9, 2022 Our mail system rejects binary attachments such as images. If you need to send us and image you'll have to upload it to an image hosting service, such as your own website or imgur, and post a link to the image. You can also just simply describe what you need in words.
HelioHost Posted November 10, 2022 Author Posted November 10, 2022 also im trying to install a web app but I keep getting a timeout error is there a way to increase the timeout limit? ________________________________ From: HelioHost Support Sent: November 9, 2022 12:35 AM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Sure, what changes do you need? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted November 10, 2022 Posted November 10, 2022 Does the web app have a suggested timeout limit?
HelioHost Posted November 11, 2022 Author Posted November 11, 2022 no, it doesn't however when I'm going through the setup and it creates the tables, it continually times out ________________________________ From: HelioHost Support Sent: November 10, 2022 1:45 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Does the web app have a suggested timeout limit? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted November 11, 2022 Posted November 11, 2022 Which domain are you trying to install the software on?
HelioHost Posted November 11, 2022 Author Posted November 11, 2022 poulininc.ca/hrm ________________________________ From: HelioHost Support Sent: November 11, 2022 4:47 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains Which domain are you trying to install the software on? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
Krydos Posted November 11, 2022 Posted November 11, 2022 The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed.
HelioHost Posted November 11, 2022 Author Posted November 11, 2022 im still getting a 504 Gateway Time-out ________________________________ From: HelioHost Support Sent: November 11, 2022 5:29 PM To: poulinluc34@outlook.com Subject: Re: [HH#965377] Add Domains The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=54128 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/
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