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Posted
Username: lpoulin, Server: Tommy, Main domain: lpoulin.heliohost.us

Hello,

I have a couple more domains I would like added to plesk since its up and running now I go rid of my other hosting. Any idea when we will get the ability to add domains ourselves, also do you have to create subdomains?

Domains to be added; (already point to your name serves)
poulininc.ca
poulininc.co
poulinincinternal.ca
poulintransport.ca

Luc Poulin

Posted

The domains have been added. You will be able to add domains yourself after we write and test the code which will allow you to add domains yourself.

Posted
any eta?
________________________________
From: HelioHost Support
Sent: November 3, 2022 11:11 PM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

The domains have been added. You will be able to add domains yourself after we write and test the code which will allow you to add domains yourself.

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted
Hey need some adjustments to my DNS on Poulininc.ca.

[cid:5b7b08b3-4790-4caa-b012-d8627c0e2a6c]
________________________________
From: HelioHost Support
Sent: November 4, 2022 9:20 PM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

It might be a month or so. It's hard to say.

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted
not sure if the picture attached

[cid:946b7172-4423-4f5a-a7c5-97171d548318]
________________________________
From: HelioHost Support
Sent: November 9, 2022 12:35 AM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

Sure, what changes do you need?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted

Our mail system rejects binary attachments such as images. If you need to send us and image you'll have to upload it to an image hosting service, such as your own website or imgur, and post a link to the image. You can also just simply describe what you need in words.

Posted
also im trying to install a web app but I keep getting a timeout error is there a way to increase the timeout limit?
________________________________
From: HelioHost Support
Sent: November 9, 2022 12:35 AM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

Sure, what changes do you need?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted
no, it doesn't however when I'm going through the setup and it creates the tables, it continually times out
________________________________
From: HelioHost Support
Sent: November 10, 2022 1:45 PM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

Does the web app have a suggested timeout limit?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted
poulininc.ca/hrm
________________________________
From: HelioHost Support
Sent: November 11, 2022 4:47 PM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

Which domain are you trying to install the software on?

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

Posted

The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed.

Posted
im still getting a
504 Gateway Time-out
________________________________
From: HelioHost Support
Sent: November 11, 2022 5:29 PM
To: poulinluc34@outlook.com
Subject: Re: [HH#965377] Add Domains

The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed.

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=54128

Thank you,
Heliohost support
https://heliohost.org/
https://helionet.org/

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