HelioHost Posted October 30, 2022 Posted October 30, 2022 VPS number: 80, VPS ID: 323Hello, My registered email id on heliohost is : p.sunny1910@gmail.com. I have one VPS on heliohost. I had setup $4 automatic payment via paypal but somehow it didn't work and now I am not able to access VPS. After login to heliohost I don't find option for manually payment. My question is: From where can I make payment so my same VPS is accessible again? Thanks, sunny Sunny Patel | Chief Executive Officer a: VOVANCE w: www.vovance.com m: +91-9824466268 | skype: p.sunny1910 [image: linkedin icon] Please consider the environment before printing this email ---------- Forwarded message --------- From: service@intl.paypal.com Date: Sat, Oct 29, 2022 at 3:35 PM Subject: Your automatic payment couldn't be completed To: Sunny Patel Sunny Patel, your automatic payment didn't go through Hello, Sunny Patel [image: PayPal] Your automatic payment didn't go through We've tried to process your automatic payment several times, and it is now past the original due date. Please contact Helio Networks to pay your outstanding amount. *Here are the details:* Amount: $4.00 USD To: Helio Networks For: Monthly subscription for 1 GB memory, 2 cpus, and 50 GB storage. Automatic payment ID: I-J03SL1TA2SMF Payment due: 29-Oct-2022 *Failed* Outstanding amount: $4.00 USD Customer service website: https://heliohost.org/ Customer service email: admin@heliohost.org Customer service phone: 802-884-3546 [image: PayPal] ------------------------------ Help & Contact | Security | Apps [image: Twitter] [image: Instagram] [image: Facebook] [image: LinkedIn] PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing Please do not reply to this email. To get in touch, go to the PayPal website and click *Help & Contact * . Not sure why you received this email? Learn more PayPal Services in India are provided by PayPal Payments Private Limited (CIN U74990MH2009PTC194653). Users are advised to read the terms and conditions carefully. PayPal RT000031:en_GB(en-IN):1.0.0:8942635ecf5b1
Krydos Posted October 30, 2022 Posted October 30, 2022 I've replied to your forum post and your Discord post already, but here is the link a third time https://heliohost.org/vps/pay/?code=uA7MJkQdlQ50KBax
HelioHost Posted October 31, 2022 Author Posted October 31, 2022 Hello, Thank you very much for your email. We had demo so, I was trying multipal ways. Sorry for troublesome. Somehow paypal was giving me error while using that link. I tried multiple paypal account but all giving error. Might be all have same credit card and giving same error. I manually send to admin@heliohost.org I have attached screenshot from paypal. Will this work for you? On Mon, Oct 31, 2022, 3:08 AM HelioHost Support wrote: > I've replied to your forum post and your Discord post already, but here is > the link a third time https://heliohost.org/vps/pay/?code=uA7MJkQdlQ50KBax > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54097 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted October 31, 2022 Author Posted October 31, 2022 "Try again" was the error on same paypal account "p.sunny1910@gmail.com Then I tried different paypal account, it didn't work. Then I tried Debit/credit card option and provided new email id for paypal. New paypal account was created but there again was the same errror "Try again". I am 99% sure that, it is due to in India last month new law was rule out that no site can save Indian credit card on their account. Same happen with my aws account. Everytime I have to pay manually Invoices. On Mon, Oct 31, 2022, 9:45 AM HelioHost Support wrote: > What was the error? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54097 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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