juris Posted July 20, 2022 Posted July 20, 2022 Hi everyone, I just sent myself an email earlier and received from Gmail this report saying that the mail I sent was probably an unsolicited email. So to verify what was happening, I sent myself from the main mail account an email and it was also declared as an unsolicited mail. Do you have any idea on how to solve this problem? Thanks! Please find below the delivery report of the first mail: Reporting-MTA: dns; tommy2.heliohost.org X-Postfix-Queue-ID: 5E6B8402E709 X-Postfix-Sender: rfc822; social@jurisconsult.mg Arrival-Date: Wed, 20 Jul 2022 14:33:43 +0000 (UTC) Final-Recipient: rfc822; juriscon*******@gmail.com Original-Recipient: rfc822;juriscon*******@gmail.com Action: failed Status: 5.7.1 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.1 [65.19.141.77 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/?p=UnsolicitedMessageError 550 5.7.1 for more information. c11-20020a170902c2cb00b0016d1db70c3esi2837945pla.444 - gsmtp
wolstech Posted July 20, 2022 Posted July 20, 2022 I've gotten that before. Gmail requires you have either SPF or DKIM set up. Your domain appears to have neither at the moment. Since you're using our NS, Krydos needs to fix this for you since you can't edit your DNS zones yourself. 1
Krydos Posted July 20, 2022 Posted July 20, 2022 SPF and DKIM have been set up for jurisconsult.mg. Try sending an email to https://www.mail-tester.com/ and post the report here. This tool will let you know if your emails are set up correctly. Please send a real email without any private information included. If you send an email that just says "test" or something your spam score will be high. Also when you post the report link all of the contents of the email will be visible to anyone who clicks the link so don't include any private information in the email. If your score isn't perfect we can fix whatever other issues there may be. 1
Krydos Posted July 21, 2022 Posted July 21, 2022 Alright, your SPF record has been fixed https://mxtoolbox.com/SuperTool.aspx?action=spf%3ajurisconsult.mg&run=toolpage I forgot a period when I was typing it in by hand. 1
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