HelioHost Posted May 31, 2022 Posted May 31, 2022 Username: rockygl1, Server: Tommy, Main domain: rockyglaciers.orgHello, Unfortunately my account is still suspended and I cannot remove the files. Is it possible to restore my site to the pre-plesk migration state using the backup so that the Joomla dashboard is configured, and then remove the backup file which is taking up the space? Thanks for the great work Scott From: HelioHost Sent: 31 May 2022 04:25 To: rockygl1 Subject: Notification: Subscription was suspended due to resource overuse [Plesk] The following resources were overused by subscription 'rockyglaciers.org', owned by user 'rockygl1': Disk space: 5000 MB Limit / 5531.8 MB (111%) Used / 0 MB (0%) Remaining The subscription was suspended. [Facebook] [LinkedIn] [Twitter] [YouTube] Plesk International GmbH Vordergasse 59 Schaffhausen, CH 8200 Switzerland
Krydos Posted May 31, 2022 Posted May 31, 2022 The two large backup files have been deleted and your account is at 3719/5000 MB now. Can you login now?
HelioHost Posted May 31, 2022 Author Posted May 31, 2022 Perfect, many thanks for your help Scott From: HelioHost Support Sent: 31 May 2022 09:28 To: scott_520002@hotmail.co.uk Subject: Re: [HH#765867] RE: Notification: Subscription was suspended due to resource overuse The two large backup files have been deleted and your account is at 3719/5000 MB now. Can you login now? You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=53288 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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