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[HH#765867] RE: <tommy2.heliohost.org> Notification: Subscription was suspended due to resource overuse


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Posted
Username: rockygl1, Server: Tommy, Main domain: rockyglaciers.org

Hello,

Unfortunately my account is still suspended and I cannot remove the files. Is it possible to restore my site to the pre-plesk migration state using the backup so that the Joomla dashboard is configured, and then remove the backup file which is taking up the space?

Thanks for the great work
Scott

From: HelioHost
Sent: 31 May 2022 04:25
To: rockygl1
Subject: Notification: Subscription was suspended due to resource overuse


[Plesk]


The following resources were overused by subscription 'rockyglaciers.org', owned by user 'rockygl1':

Disk space: 5000 MB Limit / 5531.8 MB (111%) Used / 0 MB (0%) Remaining
The subscription was suspended.

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Plesk International GmbH Vordergasse 59 Schaffhausen, CH 8200 Switzerland

Posted
Perfect, many thanks for your help
Scott

From: HelioHost Support
Sent: 31 May 2022 09:28
To: scott_520002@hotmail.co.uk
Subject: Re: [HH#765867] RE: Notification: Subscription was suspended due to resource overuse


The two large backup files have been deleted and your account is at 3719/5000 MB now. Can you login now?



You may view the status of your ticket by visiting:

https://www.helionet.org/index/index.php?showtopic=53288

Thank you,
Heliohost support
https://www.heliohost.org/
https://www.helionet.org/

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