[Solved] Account migrated to Plesk but website not working

[ehit]

Hello

My account on tommy got transferred to plesk last week, but the website is not working till now

User Name is : rvn

Link : https://rvn.heliohost.org/

 

 

[Unknown025]

Have you tried checking the error logs to see what the issue might be? In Plesk that's located under Websites & Domains > Dev Tools > Logs. This will list all the requests handled by your site, and any errors associated.

[Krydos]

A common cause of 500 errors after moving to Plesk is the .htaccess files. A quick way to check if that's the issue is rename the .htaccess to something like .htaccess-old temporarily to see if the error goes away. There are some syntax inside .htaccess files that worked on cPanel, but don't work on Plesk. I may be able to enable the missing commands eventually. Getting new account creation set up is a higher priority right now though.

[ehit]

6 hours ago, Krydos said:

A common cause of 500 errors after moving to Plesk is the .htaccess files. A quick way to check if that's the issue is rename the .htaccess to something like .htaccess-old temporarily to see if the error goes away. There are some syntax inside .htaccess files that worked on cPanel, but don't work on Plesk. I may be able to enable the missing commands eventually. Getting new account creation set up is a higher priority right now though.

Ok. It Helped. Now its working. Thank you.