[HH#490838] Plesk status

[HelioHost]

Username: raygreeblecom, Server: Johnny, Main domain: ray.heliohost.org

On 20 Dec 2021, I donated $25 to move me - ray@greeble.com - up in the Plesk ETA. I've kept an eye on my ETA and I was very happy to see that, in the last couple of weeks, things started moving pretty quickly. I last checked on 5 May and I was #29 in the queue with an estimated move on 11 May (at 5 accounts/day). I checked yesterday and the ETA page doesn't display any of my account information, nor where I am in the queue, yet I also have not received an email about moving to Plesk. Can you please tell me what the status of my account is? If it's move to Plesk, how do I log in? If not, can you please tell me how I will know when I will/have moved?

I really appreciate all the work you have done and are doing!

Kind regards,
Ray

[HelioHost]

Thanks! One small correction the forum post shows my username as raygreeblecom but it's actually rayd

Thanks for all your hard work!

-----Original Message-----
From: HelioHost Support
Sent: Tuesday, May 10, 2022 5:24 PM
To: Ray Dixon
Subject: [HH#490838] Acknowledgement from HelioHost Support

Your message (Plesk status) has been assigned the tracking ID [HH#490838]. One of our volunteer community members will reply to your email as soon as possible.

Please include the string [HH#490838] in the subject of any future email regarding this case. You may do that by simply replying to this message.

Please be aware that our system rejects binary attachments. If you are submitting a screenshot or attachment please post a link to the file instead of attaching it to the email.

You may view the status of your ticket by visiting:

https://www.helionet.org/index/index.php?showtopic=52994

Thank you,
Heliohost Support
https://www.heliohost.org/
https://www.helionet.org/

[Krydos]

Check out my response here https://www.helionet.org/index/topic/52989-plesk-eta-and-account-status/?do=findComment&comment=216221